FAQ

Find answers to some of our more common questions

GION
KINPYO

FAQ

Access

A. Yes, but we only have a parking lot for guests. Please contact us in advance of your stay.
A. There are 24-hour-operated supermarket, and convenience store within 10-minutes walk.

Rooms

A. We are so sorry, but our rooms are not handicapped accessible because we made use of traditional Kyoto town house as it was. You have to go upstairs to access bed room. Please feel free to ask us if you have any concern.
A. Smoking is permitted only in downstairs an earthen floor.

A. We recommend up to 5 people for your comfortable stay. If you would like to stay more than 6 people, please contact us in advance of booking.

Facility

A. Please make a request 2 days prior to your stay.

A. We do not provide laundry service, but a laundromat is 3-minute walk from hotel. Please use there as needed.

A. Yes, you can order additional Sake 500 yen / bottle

A. You can choose from M / L /LL sizes, no kids size available.

Other

A. Yes, we accept VISA/JCB/American Express/Master Card.

A. Yes, Kyoto accommodation tax will be charged at sight since it’s not included in the total price. Please be noted we accept only CASH for this tax payment.

A. Yes, we can keep your luggage, please contact us in advance.

A. When you arrive please ring the doorbell at left. Staff will come for your check-in. (Approx. 15min)

Still don’t see what you’re looking for?

TEL +81-75-708-5143
Reception hours: 9am to 5pm